Networking Services

Our company provide with top-grade services involving creation and maintenance of safe solutions for establishing local and geographically-distributed data transmission networks, VoIP solutions, introduction various network services (including voice, video transmission, etc.). Use of our services chosen in accordance with business demands ensure not only enhances the effect of use of communication technologies but also optimization of expenditures for IT. We assist our clients with re-equipment of corporative network for establishing convergent wired and wireless environment which is able maintain rising number of devices, high capacity necessary for increasing content and work in cloud-based environment.

Routing and switching:
In cooperation with Cisco Systems Eigen Solutions offers solutions which use routers, switchboards, combined communications and technologies of joint action in order to provide a customer with leading-edge solutions which can help to facilitate work and lead business to dominant position. As a result you get high performance, universal and scalable platform presupposing simultaneous deployment of several services on the basis of combined communications including voice gateway, call process tools, auto-attendant, voicemail, conference call devices, and means of information security.

Data Centre networking:
Modern data center networking is not only building and utilities, but also and also and mainly computer installations and data transmission network connecting them. Eigen Solutions experts will assume your business requirements, will help you to choose equipment for accomplishment of particular tasks, calculate capacity requirements and amount of necessary investments. After that they will design a solution inclusive of prospects of possible upgrading in future. E&P SOLUTIONS implements supply, equipment, adoption, equipment setting, and, if necessary, data and services migration to the new equipment in nonstop service mode. Long experience, competence and realization of a large number of such project by our specialists ensures uninterrupted operation of IT-systems and efficient implementation of solutions. Eigen Solutions is a partner of leading global producers of equipment and system applications (Cisco, EMC, HPE, Microsoft, Oracle, Huawei and others). We also provide our clients with option of creation of bare-metal cloud allowing trimming expenses for network deployment, gaining throughput, and improving performances. It is realized with the aid of our Cloud Connect Service, which ensures dedicated network connection between your office and a cloud service provider you have chosen

Call center:
At present call centers are one of the most popular solutions in the scope of engagement with clients, establishment and maintenance of regular client audience. Those specialized call centers have appeared not only in business but also in overall life including the work of government bodies. The engineering support of modern call centers represents a synthesis of telecommunication, computer and sociological achievements. The range of tasks of modern call-center comprises not only processing of great number of phone calls, but also web-pages and e-mail. A network of call-centers distributed throughout a country is able not only coordinate its action in unified mode, but also to connect users of home computer and telephone systems to its work. Cisco Unified Contact Center Solutions introduces integral presentation of a client upon all channels involved. It ensures top-grade service for clients, increases customer loyalty and retention, generates new business and improves performance of the agent.

Wireless Communication:
Eigen Solutions will assist you with introduction of smart wireless solutions. This will let your enterprise to maintain communication with your branches located in different geographical areas with simultaneous reduction in expenditures. We offer a whole suite of services including infrastructure analysis, project development as well as unlicensed & professional radio equipment, TETRA solutions etc. We will supply you with the most necessary infrastructure ensuring unremittance of operating process, provide with solutions on up-to-date equipping, maintenance and technical support.

Unified Communication:
Low efficiency of corporate communication systems, limited capacity, and high cost of ownership present considerable limitations of efficient company management and business communications. The simplest and most available way of managerial efficiency enhancement is the application of unified communication technology. This technology allows organizing a unified communication environment for commercial intercourse with secure access from any device at any point in the world. User-friendly interface lets track presence of colleagues, participate in or establish own voice or video conferences, broadcast presentation, send instant messages, and vote online. The additional advantage of implementation of unified communication technology is cutting financial costs of a company due to decrease of necessity of business trips and saving on payment to mobile and land-line phone service operators. Eigen Solutions specialist expertise and competence in introduction of unified communication technology are confirmed with not only high status of Cisco, Microsoft, AVAYA companies and other vendors, but also with real projects accomplished on a range of complex facilities inclusive of hospitals, airports, etc. Network security, firewalls and penetration : Information security against viruses and spam, counteraction to cyber criminals, suppression of internal fraud, dealing with DDoS-attacks and attempts of confidential data theft; and those are just a few of all the tasks included in the idea of information security. Eigen Solutions services based on application of Cisco, HPE, Juniper Networks and CheckPoint products comprise the full range of solution and procedures of development of efficient protection against any threats to corporate information security. Those include an audit of existing security systems, consulting on their development and ensuring compliance with requirements of regulating bodies. Our package of measures aimed at ensuring information security implies security of corporate information resources against penetration and data theft, permanent monitoring of all the event objects in the network infrastructure, detection of failures in equipment operation, and analysis of reasons for them. The systems operate on the principles of pro-active security, eliminating potentinal conficts and threats before their occurence which ensures permanent access to corporate networks, services, and applications, increases the speed of communication and task accomplishment, enhances the mobility of employees and serves as efficient security against majority modern cyber-threats. A team of Eigen Solutions highly technical engineers specialized in information security are ready to provide you with support 24х7.